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UPDATED CINCINNATI SWORDS PAYMENT PROCEDURES AND REFUND POLICY - effective 4/1/20

COVID 19 UPDATE:

While we do understand that COVID-19 presents the Swords and our families with a certain amount of uncertainty, we believe the current rink policy and our refund policy will be followed and includes:

  1. Rink closure per Sports Plus (level 3 emergency or State of Ohio mandate) – Sports Plus will only close in the event of a level 3 emergency or by a State of Ohio mandate.  If they do not close, we are obligated to pay for our commitment.  If the rink closes, we will be able to stop payments to Sports Plus and work on refunds based on time closed, etc. 

Injury/Illness – if a player misses more than 1/3 of season and we have doctor’s confirmation of diagnosis we do a pro-rated refund.  COVID-19 diagnosis would fall under illness. 
 

TRYOUT/EVALUATION REGISTRATION FEES: This fee is non-refundable even if a player is unable to attend any tryout/evaluation.

MONTHLY PAYMENTS: All Swords teams will have a monthly payment due the first of each month from July through November. ADM/Mite payment schedule is August through November due to later registration deadline. Any player whose fees are not paid in full by November 10 will automatically be assessed a 5% penalty on the outstanding fees and will immediately be restricted from participating in any on or off-ice team activities.

NEW CHANGE:
If for any reason you are unable to process your payment online via credit card, payments must be made by money order or certified check.  We will no longer accept personal checks.  All payments must be made payable to Cincinnati Swords and mailed to Cincinnati Swords, 10765 Reading Road, Suite 260, Cincinnati, OH  45241 or dropped in locked drop box next to concession stand at Sports Plus and notification sent to the Treasurer at treasurer@swordshockey.com.

SWORDS 2020-21 FALL/WINTER TEAMS: No refunds (or transfers) will be given for the initial team payment ($500) which signifies a skater’s acceptance of a spot on a team. If a player is selected to a Spartans team and accepts, we will transfer the $500 deposit to the Spartans due to our affiliation with the Spartans.  Any additional payments made will be refunded only in the case where a skater relocates outside the greater Cincinnati area (more than 100 miles) or is unable to participate due to injury substantiated by a doctor and results in player missing more than 1/3 of the season. In the case of relocation or injury, refunds will be prorated based on a calculation of the % of total ice time the team has utilized at the time a decision to not play is communicated to the affected head coach AND the organization’s treasurer (less the tryout/registration fee and the initial team payment as outlined above).

ALL OTHER PROGRAMS (SPRING, SUMMER, LTPH AND ANY OTHER PAID PROGRAMS): Payment for any other program requires payment in full at the time of registration and all fees are non-refundable.

NOTE: The Cincinnati Swords Board of Directors reserves the right to review any written refund request and provide an exception to the above-referenced policy.

 

 

 

 

UPDATED CINCINNATI SWORDS PAYMENT PROCEDURES AND REFUND POLICY - effective 4/19/19

TRYOUT/EVALUATION REGISTRATION FEES: This fee is non-refundable even if a player is unable to attend any tryout/evaluation.

MONTHLY PAYMENTS: All Swords teams will have a monthly payment due between the first and the tenth of each month from July through November. ADM/Mite payment schedule is August through November due to later registration deadline. Any player whose fees are not paid in full by November 15 will automatically be assessed a 5% penalty on the outstanding fees and will immediately be restricted from participating in any on or off-ice team activities.

NEW CHANGE:
In your skater’s registration we referred to a new credit card payment procedure whereby the monthly payments would be taken automatically.  We have worked with the vendor and unfortunately, we are not able to do automatic processing and allow our families to fundraise/receive credits.  We felt it was better to let our families continue to fundraise and receive credits.  We will revert to our previous plan of monthly payments where you process the payments when you receive the notifications.

SWORDS 2019-20 FALL/WINTER TEAMS: No refunds (or transfers) will be given for the initial team payment ($500) which signifies a skater’s acceptance of a spot on a team. Any additional payments made will be refunded only in the case where a skater relocates outside the greater Cincinnati area (more than 100 miles) or is unable to participate due to injury substantiated by a doctor and results in player missing more than 1/3 of the season. In the case of relocation or injury, refunds will be prorated based on a calculation of the % of total ice time the team has utilized at the time a decision to not play is communicated to the affected head coach AND the organization’s treasurer (less the tryout/registration fee and the initial team payment as outlined above).

ALL OTHER PROGRAMS (SPRING, SUMMER, LTPH AND ANY OTHER PAID PROGRAMS) Payment for any other program requires payment in full at the time of registration and all fees are non-refundable.

NOTE: The Cincinnati Swords Board of Directors reserves the right to review any written refund request and provide an exception to the above-referenced policy.